Second Home Chelsea

Went in with high hopes given the reviews, but the lift queue alone costs you ten minutes each morning.

Went in with high hopes given the reviews, but the front desk staff seem checked out most days.

Been here a year and mostly happy. The printer/scanner setup just works, no drama, minor gripe that the front desk is slow to respond sometimes.

Does the job if you need a desk. Weekend access works exactly like they promise, though honestly cleaning is inconsistent — some days great, some days not.

No notes, honestly. The AC is actually set to a sane temperature, and the staff actually seem to care.

Switched here after a bad experience elsewhere and it's night and day — natural light everywhere, doesn't feel like a basement office.

No notes, honestly. The community events are actually worth showing up to, and the staff actually seem to care.

Meeting rooms are easy to book and rarely double-booked alone is worth the membership. The community here is genuinely great too.

Wouldn't renew. Noise bleeds in from the cafe area straight into the hot desks. On the plus side meeting rooms are easy to book and rarely double-booked, but that wasn't enough to offset the rest.

Switched here after a bad experience elsewhere and it's night and day — the front desk team remembers your name after week one.

Been here two years and mostly happy. The coffee is actually good, not the usual instant stuff, minor gripe that the front desk is slow to respond sometimes.

Would recommend — weekend access works exactly like they promise. Just wish could use a couple more phone booths.

Overpriced for what it offers. The coffee machine has been 'temporarily out of order' for a month, and the wifi drops mid-call at least once a week.

No notes, honestly. The location is a five-minute walk from the metro, and the staff actually seem to care.

Cancelled after a year. The coffee machine has been 'temporarily out of order' for a month, which was the last straw.

Been here a year and mostly happy. Phone booths are soundproofed properly, not just a token booth, minor gripe that wifi gets patchy during the 2-4pm peak.